Dear LBank Users,

To comply with regulatory requirements in various jurisdictions, LBank is implementing restrictions on platform services for certain countries or regions. Details of the restrictions are as follows:

🪧Regions Where Platform Services Are Unavailable

Due to local regulatory requirements, LBank is currently unable to provide services to users in the following countries or regions:

Phone Code

Country / Region

+1

United States, Canada

+7

Russia, Kazakhstan, etc.

+86

Mainland China

+98

Iran

+380

Ukraine

+852

Hong Kong

+971

United Arab Emirates

📱Regions with Restricted SMS Functionality

Based on our security system’s risk assessment, SMS functionality is temporarily restricted for phone numbers from the following countries or regions:

Phone Code

Country / Region

+20

Egypt

+234

Nigeria

+257

Burundi

+221

Senegal

+992

Tajikistan

+244

Angola

+238

Cape Verde

+227

Niger

+94

Sri Lanka

+92

Pakistan

+223

Mali

+225

Côte d’Ivoire

+261

Madagascar

+260

Zambia

+55591

Bolivia

+213

Algeria

+263

Zimbabwe

+39

Italy

+251

Ethiopia

+237

Cameroon

+386

Slovenia

+84

Vietnam

+255

Tanzania

+49

Germany

+58

Venezuela

+994

Azerbaijan

+996

Kyrgyzstan

+266

Lesotho

+880

Bangladesh

+211

South Sudan

+222

Mauritania

+226

Burkina Faso

+598

Uruguay

💡Important Notes

  1. Users with the above phone codes can still receive SMS verification codes for withdrawals and continue to use other platform services normally.

  2. The following functions are temporarily unavailable:

    • New user registration

    • Password recovery

    • Phone number binding

  3. Attempts to use these functions may result in system error messages.

  4. To ensure a smooth user experience, we recommend binding an email address to your account.

📮 Contact Us

We apologize for any inconvenience caused and appreciate your understanding. For further assistance, please contact: 📧[email protected] 

Thank you for your kind cooperation and support!

LBank Customer Support Team

December 27, 2025