1. Web3 Wallet Login Entry Visit the LBank official website: https://www.lbank.com/ Click [Connect] in the top-right corner. Click [Connect] and then [Confirm] in the browser wallet pop-up.Reminder: If you connect your wallet without logging into an existing account:Each newly connected wallet address will automatically generate a unique and corresponding UID. Switching wallet addresses will result in a change of UID. Please ensure that you verify the correct UID before making a deposit. Suppose you are connecting a Web3 wallet to deposit funds into an existing account. In that case, we recommend logging into your account first by clicking [Start] at the top right corner before connecting your wallet. LBank currently supports the MetaMask wallet extension by default.2. Deposit Funds to LBank Account via Web3 WalletAfter logging into LBank via your Web3 wallet, you need to deposit funds into your exchange account to use LBank services.Steps to Deposit Funds: Click [Transfer] in the top-right corner. In the pop-up window: Select the currency you wish to deposit (choose directly from the dropdown or quick-select common currencies). Select the Deposit [Network], enter the [Transfer Amount], then click [Transfer-in]. Confirm the transaction details in the pop-up window, then click [Confirm Deposit]. In the Web3 wallet pop-up, click [Confirm] to approve the transaction. Once the transaction is successful, the funds will be credited to your Spot Account. You can check your balance by clicking the [Assets] icon to view the Asset Overview, or go to [Spot] Account to see your deposited funds.Now, you can explore LBank's extensive trading features. If you need assistance, please refer to: https://support.lbank.com/hc/en-gb/categories/21294923681049-User-GuideImportant Notes: Web3 wallet login is currently only available on the web version. To use the same account and funds on the mobile app, we recommend registering/logging into your account first before connecting your Web3 wallet. LBank Community Telegram|Twitter|Facebook|Discord|Medium|LinkedIn Download LBank App for iOS and Android  For any assistance, please contact us at our official emailservice@lbank.com. We are dedicated to providing quality, professional and prompt support. Disclaimer:Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice. LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for anyreasonswithout prior notice.

How to Access LBank via a Web3 Wallet?

Overview Click on "Wallet" in the top right corner of the page, then "Spot" - "Withdraw". For external withdrawals, you need to fill in the tokens you wish to withdraw, withdrawal network and withdrawal address. Enter security verification information and withdraw. Wait for the confirmation, and the assets will be credited to the external platform.*Please double-check the information filled in for the tokens, network and withdrawal address after entering it.Examples of Withdraw Withdraw to Another Platform Open the deposit page of another exchange, choose the tokens and network, and obtain the deposit address. Open the withdrawal page on LBank, fill in the deposit information of the other exchange, and submit the withdrawal request. Wait for the block confirmation and check if the other exchange has credited the amount.*Make sure the information entered on both websites matches. Withdraw to an On-Chain Wallet Open your On-chain wallet, select the network, and copy the wallet address. Open the withdrawal page on LBank, fill in the wallet's network, address, and currency information, and click on " Withdrawal confirmed" to submit the withdrawal request. Wait for block confirmation and check if the wallet has credited the assets.*If the blockchain wallet does not display the currency withdrawn from the LBank exchange, click on "Import tokens" at the bottom of the wallet, enter the token futures address, add the token, and it will then be displayed. LBank Community Telegram|Twitter|Facebook|Discord|Medium|LinkedIn Download LBank App for iOS and Android  For any assistance, please contact us at our official emailservice@lbank.com. We are dedicated to providing quality, professional and prompt support. Disclaimer:Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice. LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for anyreasonswithout prior notice.

How to withdraw in LBank? (Web)

1. Withdrawal Steps   Click on [Assets] at the bottom-right corner, then select [Withdraw]. Note: To ensure account security, if you haven’t set up a security verification method (e.g., Google Authenticator), you must bind it first. For instructions, visit:https://support.lbank.com/hc/en-gb/sections/21295176646809-Two-Factor-Authentication   Select the currency to continue withdrawal.(e.g., USDT).    In the withdrawal method pop-up, select [On-Chain]. Note: Some cryptocurrencies support [Fiat Withdrawal], enabling direct conversion to fiat currency.   Select the blockchain/network.    Copy the external withdrawal address and MEMO (if required) and paste them into the [Withdrawal Address] field on LBank.    Enter the amount to withdraw, then click [Submit].    Enter security verification information and initiate the withdrawal.    Wait for the confirmation, and the assets will be credited to the external platform. *Please double-check the information filled in for the tokens, network and withdrawal address after entering it. (To ensure the safety of your funds, carefully verify all address details to prevent phishing attacks or input hijacking).2. Examples of Withdraw   Withdraw to Another Platform  Open the deposit page of another exchange, choose the tokens and network, and obtain the deposit address. (Left Image). Open the withdrawal page on LBank App, fill in the deposit information of the other exchange, and submit the withdrawal request. (Right Image) Wait for the block confirmation and check if the other exchange has credited the amount.*Make sure the information entered on both sides matches.   Withdraw to an On-Chain Wallet  Open your On-chain wallet, select the network, and copy the wallet address.(Left Image) Open the withdrawal page on LBank, fill in the wallet's network, address, and currency information, and click on 「Withdraw」 to submit the withdrawal request.(Right Image) Wait for block confirmation and check if the wallet has credited the assets.*If the blockchain wallet does not display the currency withdrawn from the LBank exchange, click on「import tokens」at the bottom of the wallet, enter the token futures address, add the token, and it will then be displayed. LBank Community Telegram|Twitter|Facebook|Discord|Medium|LinkedIn Download LBank App for iOS and Android  For any assistance, please contact us at our official emailservice@lbank.com. We are dedicated to providing quality, professional and prompt support. Disclaimer:Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice. LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for anyreasonswithout prior notice.

How to Withdraw from LBank ? (App)

Web Go to LBank Website 👉 https://www.lbank.com/ Locate the wallet icon in the menu at the top right and tap [Asset Overview]. Tap [Spot] - [Minor Conversion]. Choose the Token you want to convert to USDT.. Confirm its available amount and the amount of USDT estimated to receive before tapping [Minor Conversion].. Check the USDT conversion amount and confirm by tapping [Minor Conversion]. The system will automatically update the Estimated-to-Received amount 5 seconds before you confirm the order. After completion, you'll be redirected to the Spot page, where you can check the action details in the list on the right. The most recent order will appear at the top of this list.App Tap [Assets] in the LBank App's bottom menu. Tap [Minor Conversion] and review your tokens. Choose the token you plan to convert, confirm the estimated receivable, then tap [Minor Conversion]. The system updates the estimated receivable amount 5 seconds before confirming. Tap [Minor Conversion] again to finalize if the daily limit isn't reached.Note: Each account has a daily limit for minor conversions. Each token has a daily limit for minor conversions.*In case of translation discrepancies, the English version prevails. LBank Community Telegram|Twitter|Facebook|Discord|Medium|LinkedIn Download LBank App for iOS and Android  For any assistance, please contact us at our official emailservice@lbank.com. We are dedicated to providing quality, professional and prompt support. Disclaimer:Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice. LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for anyreasonswithout prior notice.

How to Proceed Minor Conversion in LBank

Web Go to LBank Website 👉 https://www.lbank.com/ Locate the wallet icon in the menu at the top right and tap [Deposit]. Follow these tips to choose the right type of cryptocurrency and network. Copy the deposit address and go to your external wallet page to proceed with the deposit. Alternatively, for step 2, you can scan the QR code using your wallet app. Copy the Deposit Address to the external wallet or exchange, then initiate the withdrawal. After completing the withdrawal, please check the wallet balance of your LBank account.App Tap [Assets] from the bottom menu in LBank App Tap [Deposit], search or pick crypto from Suggested Menu. Once the bottom menu is popped-up, tap [On-chain] - [Network], copy and paste the Deposit Address to the external wallet or exchange, then initiate the withdrawal. Or use your wallet app to scan the QR code for further operations.Note: Ensure the selected cryptocurrency and network on both LBank and your withdrawal platform are the same to guarantee a successful deposit. Mismatches will result in the loss of your assets. The minimum amount, required confirmation numbers, and contract address can be found on the Deposit page. Deposits below the minimum amount will not be credited to your account. For some cryptocurrencies, such as XRP, a tag or memo is required. This is typically a string of numbers. You must enter both the deposit address and the tag/memo when depositing; otherwise, you'll lose your assets.Now that you've mastered how to use it, don’t miss out on our hottest events! Tap to check out the details — make every move you make even more rewarding!🆕Bonus Center: Complete simple tasks and instantly unlock exclusive rewards!🔥 Limited-Time Hot Events: Join ongoing campaigns easily and earn extra bonuses!*In case of translation discrepancies, the English version prevails. LBank Community Telegram|Twitter|Facebook|Discord|Medium|LinkedIn Download LBank App for iOS and Android  For any assistance, please contact us at our official emailservice@lbank.com. We are dedicated to providing quality, professional and prompt support. Disclaimer:Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice. LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for anyreasonswithout prior notice.

How to Deposit in LBank?

1. Common Reasons and Solutions   Withdrawal Request Under Processing When there is a high volume of withdrawal requests, the system processes them in the order they were submitted. Please be patient.What to do:      Check the withdrawal status in the withdrawal details section.   If the status shows [Processing], it means the platform is handling your request. Once completed, the status will update to [Completed].   If it remains unchanged for an extended period, please contact customer support.      Pending Network Confirmation Blockchain withdrawals require a certain number of confirmations before they are considered completed and reflected in the recipient wallet. (e.g., Bitcoin may require multiple confirmations depending on network rules.What to do:      Use the transaction ID (TxID) provided in your withdrawal Details to track the confirmation status on a blockchain explorer (e.g., Etherscan for Ethereum).      Blockchain Network Congestion High network traffic can slow down the processing of transactions on the blockchain. This often occurs during periods of high trading activity or market volatility.What to do:      Check the current status of the blockchain network to determine if congestion is causing delays. Unfortunately, delays due to network traffic are beyond LBank’s control.             Incorrect Address or Network Selection      Your withdrawal may fail to arrive if the recipient wallet address is entered incorrectly or if you select the wrong withdrawal network.What to do:      Verify Details: Double-check that the recipient wallet address is accurate and supports the cryptocurrency being withdrawn.   Track the Transaction: If the withdrawal has been processed, use the TxID (Transaction ID) to track the transaction on the blockchain explorer.   Contact Recipient Wallet Provider: If the transaction is confirmed on the blockchain but the funds are not reflected in the recipient wallet, contact their support team with the TxID for assistance.             Incorrect or missing Memo/Tag      Certain coins (e.g., XRP, TON) require a memo/tag. if you enter an incorrect/missing or tag/memo/comment, it could lead to withdrawal failure.What to do:      Check if a Memo/Tag is required by the receiving platform.   If you entered the wrong Memo/Tag, contact the receiving platform for help in retrieving the funds.      Technical Maintenance or Downtime Temporary maintenance on the exchange or blockchain network may cause withdrawal delays.What to do:      Check official announcements or blockchain network status updates.   Wait until maintenance is complete before retrying the withdrawal.      Issues with the Receiving Wallet Technical issues, wallet synchronization delays, or the wallet not supporting the token can prevent the funds from showing up.What to do:      Contact your wallet provider with the TxID for assistance.   Ensure that your wallet supports the token and network used for the withdrawal.   2. Self-Troubleshooting Guide   Overview of the Exchange Withdrawal Process A standard withdrawal consists of three key steps:      Submit the withdrawal request on LBank.   Blockchain network confirmation of the transaction.   Funds credited to the recipient wallet or exchange.      Self-Check Steps Step 1: Check Withdrawal Status      App Version:                  Log in to your account and go to [Assets] → [Withdraw].     Click the [Withdrawal History] icon in the top-right corner.     Locate the withdrawal transaction to check its real-time status.           Web Version: Click [Asset Overview], then click [Withdraw]. Scroll down to [All Withdrawal Records], locate the transaction, and check the Status column.Step 2: Track the Transaction on the Blockchain Copy the TxID from your withdrawal record. Paste it into the relevant blockchain explorer to check its status.      If [Unconfirmed], the transaction is still being processed—please wait.   If [Confirmed]/[Success], the blockchain has processed the transaction, and the funds should have been credited.   Step 3: Contact the Receiving Wallet Provider If the withdrawal is marked as Completed and confirmed on the blockchain but the funds are not reflected in the recipient wallet, contact the recipient wallet provider. Share the TxID with them to help locate the transaction. They can assist with delays or synchronization issues on their platform.Step 4: Contact Lbank Support (If Necessary) If the withdrawal remains in the Pending status or there are other issues preventing processing, contact LBank Support.Provide the following details for faster resolution:      Transaction ID (TxID).   Recipient wallet address.   Screenshots of your Withdrawal History.   Reminders: Always double-check your withdrawal details, including address, network, and Memo/Tag (if applicable). For first-time withdrawals to a new address, it is recommended to test with a small amount first. If you entered the wrong network or address or are unsure how to check transaction progress on a blockchain explorer, please refer to:https://support.lbank.com/hc/en-gb/sections/21295246909209-Deposit-and-Withdrawal LBank Community Telegram|Twitter|Facebook|Discord|Medium|LinkedIn Download LBank App for iOS and Android  For any assistance, please contact us at our official emailservice@lbank.com. We are dedicated to providing quality, professional and prompt support. Disclaimer:Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice. LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for anyreasonswithout prior notice.

Why hasn't my withdrawal arrived?

1. Missing or Incorrect Memo/TagIf you forget to include or use an incorrect memo, tag, or payment ID (e.g., for XLM, XRP, etc.), your deposit will not be credited to your account. To attempt recovery, you can fill out all the necessary details and submit a request to LBank's official customer service or email service@lbank.com for assistance. 2. Depositing to Incorrect Receiving Address or Unlisted TokenLBank generally does not offer token recovery services. However, if you have experienced significant losses due to an incorrect token deposit, LBank may assist you in recovering your tokens at their discretion. LBank has established procedures to help users attempt to recover economic losses. It's important to note that successful recovery cannot be guaranteed. If you find yourself in this situation, make sure to provide your LBank account email, token name, deposit amount, and corresponding TxID to expedite assistance. 3. Depositing to Non-LBank AddressIf you have sent tokens to an incorrect address that does not belong to LBank, we regret to inform you that we will be unable to provide further assistance. In such cases, you can try contacting the relevant party, such as the address owner or the exchange to which the address belongs, for assistance. LBank CommunityTelegram | Twitter | Facebook | Discord | Medium | LinkedInDownload LBank App for iOS and AndroidFor any assistance, please contact us at our official email service@lbank.com. We are dedicated to providing quality, professional and prompt support. Disclaimer: Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice. LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for any reasons without prior notice.

FAQ about Incorrect Deposits

1. What is Fiat Deposit &amp; Exchange?LBank’s fiat deposit and exchange feature provides a fast and convenient way for users to deposit and withdraw fiat currencies. Users can seamlessly exchange fiat currencies with USDT in real-time, enjoying zero-fee online deposits and withdrawals with quick transaction processing.2. Fiat Deposit &amp; Withdraw Visit the LBank official website and click [Start] in the upper right corner to log in to your account.Before making a fiat deposit, you must complete KYC verification. For assistance, refer to:https://support.lbank.com/hc/en-gb/articles/21519269015193 Click [Buy Crypto] &gt; [Fiat Deposit] to access the Fiat deposit page.2.1 How to Deposit Fiat? Click [Deposit], enter the amount, and submit the order.Note:      Only USD deposits are currently supported.   Deposit limits: $10 - $10,000 per transaction.    After submitting the order, you will be redirected to the payment page. Log in and complete the payment as instructed. Once payment is confirmed, click [View Transaction History] to check the deposit status.Alternatively, track orders directly in the Fiat Transaction History:https://www.lbank.com/fiat/history/all After successful processing, your fiat balance will be available in your [Fiat] account.https://www.lbank.com/wallet/otc2.2 How to Withdraw Fiat Currency？ On the fiat deposit/withdrawal page, click [Withdraw], enter the amount and the email address linked to your Volet account, then submit.Note:      Only USD deposits are currently supported.   Deposit limits: $1 - $5,000 per transaction.   Ensure you have a registered Volet account. If not, please register first:        https://account.volet.com/register    Follow the prompts to complete the verification process and confirm the transaction securely. Once the withdrawal is processed, click [View Transaction History] to check the withdrawal details.You can also access your fiat transaction history here:https://www.lbank.com/fiat/history/all3. Fiat-to-Crypto Exchange (Fiat to USDT) Go to [Buy Crypto] - [Fiat Deposit ] on the top menu. Click [Fiat-to-Crypto Exchange]. Confirm the direction of the exchange, enter the amount, and the system will automatically calculate the real-time amount to be received. After verifying the amount, click [Exchange].     (A 0.6% transaction fee applies.) Complete the security verification by entering the appropriate code on the confirmation page. You can also review the pre- and post-exchange amounts and the fees here. Once the exchange is successful, click [View Transaction History] to check the transaction status.4. How to View Fiat Transaction History Navigate to [Buy Crypto] - [Fiat Deposit], click [Transaction History] in the top-right corner. You can filter transactions by Deposit/Withdrawal, or Exchange, and use the order status or Date to locate specific records.5. How to Check Fiat Account Balance &amp; Fund History Click [Assets Overview] &gt; [Fiat Account] in the upper right corner. The Fiat Account page displays your current fiat balance. You can also access fiat deposit, withdrawal, or exchange options from this page. To view recent transaction records, click [Recent Transactions] on the right side. For detailed records, navigate to [Funding History] - [Fund History]. You can view successful records of fiat deposits, withdrawals, and exchanges.6. FAQ6.1 What is the Daily Limit for Fiat Deposits &amp; Withdrawals?Verified personal accounts have a monthly limit of $299,999 (total deposits and withdrawals combined). The maximum amount per transaction or per day is $49,999.6.2 Why Hasn't My Withdrawal Arrived?For security reasons, large fiat withdrawals may require additional review. Under normal circumstances, funds arrive within 2-5 minutes. You can track your withdrawal status here: https://www.lbank.com/crypto-exchange/history/withdraw If you need assistance, copy your order ID and contact LBank’s customer support. LBank Community Telegram|Twitter|Facebook|Discord|Medium|LinkedIn Download LBank App for iOS and Android  For any assistance, please contact us at our official emailservice@lbank.com. We are dedicated to providing quality, professional and prompt support. Disclaimer:Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice. LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for anyreasonswithout prior notice.

How to Use the Fiat Deposit and Exchange Feature?

Dear LBank users:In order to make community users have a more comprehensive understanding of LBank leveraged tokens products, LBank has answered and sorted out the questions raised by users regarding leveraged tokens. If you have any questions, please feel free to ask, we will update the following contents irregularly.Q1: What is a leveraged tokens?A1:Leveraged tokens is a kind of financial derivative that is very popular in traditional financial markets. It is a trading product that tracks the increase/decrease amount of the underlying asset (such as BTC) with certain times (such as 2 times, 3 times, or -1 times, -2 times). If the BTC price increases by 1%, the corresponding 2x and 3x leveraged tokens products will increase by 2% and 3%; while the corresponding -1x and -2x products will fall by -1% and -2%.Q2: How does the leveraged tokens product earn benefits?A2: The leveraged tokens product is essentially a fund managed by a professional financial team. Each leveraged tokensproduct corresponds to a certain number of futures positions. The fund manager dynamically adjusts the futures positions to keep a fixed leverage for the product for a certain period of time. A professional team is responsible for the management and maintenance of the investment portfolio, allowing investors to easily build their own constant leveraged investment portfolio without needing to understand the specific mechanism.Q3: What are the considerations for trading leveraged tokens product?A3:Multiple leverage works both ways, helping both gains and losses. Having a three times gain also carries a three times risk. You should trade with a clear sense of direction. In addition, a management fee of 0.1% per day for each time of leverage will be settled at 00:00 per day. If the position is not held at this time, the fee will not be settled.Q4: What is unit net value? What is the difference between unit net value and price?A4:As a fund product, each unit of leveraged tokens product corresponds to the corresponding share of the fund. The dynamic actual value of this share is the unit net value of the leveraged tokens product. Since the product is actively trading in the secondary trading market, the latest transaction price may deviate from the unit's net value. We also list the unit's net value and the latest transaction price at the same time. We hope investors can realize that the price you buy / sell should not deviate from thenet value too much. If there is a large deviation between the net value and price, in theory you will suffer a corresponding loss.Q5: What is the transaction rate of leveraged tokens products?A5:The transaction fee for trading leveraged tokens products is 0.2%. At the same time, we will charge a daily management fee (usually the management fee rate is 0.1%, it may be adjusted based on the market performance) each leverage to pay the necessary fees such as the fund rate and transaction fee. The management fee will be reflected in the change in net worth and will only be charged at 00:00 HongKong time. If you do not hold the product at that point in time, no fees will be incurred.Q6: What are the similarities and differences between leveraged tokens products and futures contract products and leveraged spot trading?A6:Compared with leveraged spot trading, leveraged tokens products do not require margin, and there is no risk of being liquidated. At the same time, compared to leveraged spot trading funds, the holding rate of leveraged tokens products is lower.Similar to futures contract products, leveraged tokens products are derivatives with leverage effects, which can amplify investors' returns and become a cheap risk hedging tool. However, compared to futures contracts, leveraged tokens products have the following unique characteristics: No margin required and no risk of liquidation (risk warning: if the direction is wrong, there will be a risk that the price will approach zero in extreme conditions). For investors who don't have much time to keep an eye on the market, buying leveraged tokens products can save a lot of time and energy. Fixed leverage times. For futures holders, as asset prices changing, the leverage of contract positions may change, which deviates from the original intention of investors. For example, investors have established a low leveraged short futures position. When asset prices rise sharply, the investor's position leverage ratio will become very high, which deviates from the investor's original risk appetite. The leveraged product leverage ratio is basically constant, which allows investors to better comply with their investment plans.Q7: There's never forced liquidation, how does it realize?A7:First of all, "no forced liquidation" is a comparative advantage of leveraged tokens products over contracts, which is also an original intention of its design. This advantage is due to a "rebalancing mechanism" designed by our fund management team.A "rebalancing mechanism" periodically rebalances the portfolios behind leveraged tokens products so that the combined leverage ratio does not deviate too far from the agreed ratio.We usually rebalance the investment portfolios behind the leveraged tokens in every 24 h, in order to avoid the enlargement of the gap between portfolio's leverage ratio and the agreed ratio. When there is a sharp fluctuation and the underlying asset’s fluctuation range exceeds a given threshold compared to the previous rebalance point (initially we set the threshold for 3x leverage short and long as 15%. In the future, if other leverages available, the threshold may be adjusted.), we will perform temporary rebalancing to control the risk of the investment portfolio. The rebalancing is only for the party that has lost money in the volatile market. For example, if the BTC rises by 15%, we will rebalance the BTC3S product, and will not adjust other products.Risk warning: if the direction is wrong, there will be a risk that the price will approach zero in extreme conditions.Q8: The naming rules of leveraged tokens products?A8:BTC3L stands for 3x leverage long for BTC, while BTC3S stands for 3x leverage short for BTC.Q9: How to calculate the rise and fall?A9:Net value of Long products = net value at the last adjustment point * [1 + 3 * (the latest spot transaction price - the spot price at the last adjustment point) / the spot price at the last adjustment point * 100%];Net value of Short products = net value at the last adjustment point * [1 -3 * (the latest spot transaction price - the spot price at the last adjustment point) / the spot price at the last adjustment point * 100%];Please check the picture below.Q10: What is net value? Should I pay attentionto itwhen trading? Must sellafter buying to obtain profit?A10: Net value can be understood as the real value of leveraged tokens products. You should always pay attention to the net value, to ensure thatthe deviationbetweentransaction prices and netvalueis not too large.You have to sell after you buy to make a profit. Holding and not to sell may cause floating profit or loss. But because of the "wear and tear" nature of leveraged tokens products (that is, the daily management fee charged for holding a position), holding them for a long time may suffer wear and tear.Q11: Is the management fee deducted from the account every day?A11: The management fee of the leveraged tokens will not be deducted from account. The management fee will be reflected in the net value change, which will be presented in the form of "deducting the value of the corresponding leveraged tokens". (namely "overnight fee")Q12: Where do the returns on buying leveraged tokens come from? Q12: The essence of the return on buying leveraged tokens is the buyer's correct judgment on the direction. Fund managers are responsible for strictly hedging risk to ensure that the fund follows the rules.Q13: How is the opening price of 1 USDT set? What is the price based on? How does it run compare to the current price of BTC?A13:1 USDT is a standardized initial opening price for calculating future returns. The actual price is based on the average spot price on each major platform. Compared with the current price of BTC, we have a set of relatively abstract net value calculation formula, which is listed in the announcement of Guide for leveraged tokens (Details):Q14: How do the returns from holding leveraged tokens perform?A14:Take the BTC 3L as an example to see how the profits shows. If the daily trend of BTC is +10%, +10%, +10%, +10%, then the 4-day return of the product is 185%, which is three times higher than the 4-day spot return of 44%. If the daily trend of BTC is -10%, -10%, -10%, -10%, then the 4-day loss of the product is 76%, which is three times less thanthe 4-day spot loss of 35%.If the daily trend of BTC is +10%, -10%, +10%, -10%, then the 4-day yield of the product is -17%, which is three times less than the 4-day spot yield of -2%. If this trend lasts for 100 days, then the yield of BTC 3L and BTC 3S products will be -99.1% which means there is a risk that the net price will tend to zero.Risk Warning: When trading leveraged tokens products, please pay attention to the deviation between the actual net value of the product and the latest transaction price before placing an order. If the direction judgment is wrong, there will be a risk that the price will approach to zero under extreme market conditions. This product is a derivative with great risks, please pay attention to risks control.

FAQ for Leveraged Tokens

Follower operation process: choose your trader(s) - set copy trading parameters - check your copy trade data - edit the copy trade - close positions.     I. Choose your trader(s)    1. Go to the copy trading page and view the list of Top Lead Traders or All Lead Traders. You can also search for a specific trader by entering their Nickname;        2. Click on the trader's card to view the detailed data of the trader;    For more information on a trader's copy trading data, refer to the "Copiers view the data of Lead Trader Details" guide.        3. In the "Trader's page" you want to copy, click the "Copy Trading" button to proceed, and check the "Copy Agreement" to start copying;        4. Important points:    (1) You can follow multiple elite traders at the same time.    (2) If a trader's capacity is full, you can only copy them when there are available slots.     II. Set copying trading parameters    On the Futures copy settings page, you can configure the following parameters:    a. Set initial margin for each copy trade: You can choose Fixed margin, Proportional amount, or Smart ratio.    b. Set Maximum Follow: The maximum margin amount for copying this trader.    Advanced Settings:    c. Set Single Take Profit and Single Stop Loss: When the profit or loss of a copied order exceeds the set proportion or amount, the order will be automatically closed. This setting will be applied to each order you copy from this signal provider.    d. Set copy trading stop-loss: When your set stop-loss amount is reached, the system will automatically discontinue copy trading and handle the remaining positions as per your settings.    e. Set Lead trader liquidation settings: Select your liquidation setting when the Lead trader's position is liquidated.    f. Futures Settings: Choose the future trading pairs you want to follow.    g. Confirm copy trading parameters.        Check for more info "Futures Copy Trading Modes and Parameter Explanation"     III. View copy data    When succeed in copy trading settings, you can go to "My Copy Trades" to view detailed copy trading data.    1. Go to "My Copy Trades" page    Visit the LBank official website, click on "Copy Trading" to enter the copy trading plaza, then click on "My Copy Trading" to access the page;               2. On "My Copy Trades" page, you can view the following data:               a. Copy Trading Profits: You can view the Total PnL and Today's PnL.             b. Page Overview: Includes the Trading Performance chart, My Lead Trader, and Current Orders.             c. Lead Trader: It covers both the currently followed Lead Traders and Historical Lead Traders. When a trader opens a position, you will open a position simultaneously.             d. Orders: On this page, you can view details of current orders and historical orders.                    Check for more information and operations on "My Copy Trading," refer to the "Followers View "My Copy Trades" Data" guide.       IV. Edit copy trading     1. Enter the "My Copy Trading" page, select "Lead Trader", enter "Details", and click "Edit" to edit the copy trading settings or cancel following the traders.            2. Explanation of editing copy trading settings:    (1) After stopping copy trading, the positions that have been copied and opened will not be affected. They will continue to follow the lead traders until they close the positions, or you can close positions manually.    (2) The modified copy trading parameters will only apply to new copy trading orders. Existing copied positions will not be affected.     V. Close Positions    1. When the lead trader you are following closes positions, the copy trading system will automatically close your copied positions.    2. Followers can independently close their current copied positions. You can find "Current Following" on the "Futures" page.           For more information and instructions on how followers can close their copy trading positions, refer to the "What Happens When the Trader Closes a Position" guide.       3. Additional Information:    a. Each copy trading order will be displayed separately on the "Current Following" of the Future page.    b. If you close a position using the position closing function, it will prioritize closing the positions you opened manually.     For more features, refer to the "Introduction of Follower Function" guide.         LBank Community       Telegram|Twitter|Facebook|Discord|Medium|LinkedIn       Download LBank App for iOS and Android              For any assistance, please contact us at our official emailservice@lbank.com. We are dedicated to providing quality, professional and prompt support.         Disclaimer:Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice.         LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for anyreasonswithout prior notice.

Follower's Operation Guide

Deposit and Withdrawal

Buy Crypto

Spot Trading

LBank Earn

Finance

Launchpad

Account Functions

KYC Verification

Two-Factor Authentication

Fee Rate

Other

User Guide

Leveraged Tokens

Perpetual Contracts

Crypto Derivatives

Introduction of Follower Function

Introduction of Trader Function

Copy Trading Guideline

Copy Trading News

Copy Trading

About Us

Support Contact

Terms of Use

About LBank

WebGo to LBank Website 👉 https://www.lbank.com/Log in to your account and tap on the label [Identity not verified]. You will be redirected to Document Selection immediately.Alternatively, tap [Security] - [Verification] under [Identity Verification] to be redirected to Document Selection immediately.Tap to select or search for your [Country/Region], then tap [ID Type] to choose the document type.For more guidelines on the liveness check, tap [View our guidelines].Once you have reviewed and confirmed the guidelines, please follow the tips to complete the liveness check.If the submission is successful, you will be notified once the review is complete.If the submission fails, please tap [Try Again] to restart the process.Once your information is verified, your label will be updated to green.*In case of translation discrepancies, the English version prevails.LBank CommunityTelegram|Twitter|Facebook|Discord|Medium|LinkedInDownload LBank App for iOS and AndroidFor any assistance, please contact us at our official emailservice@lbank.com. We are dedicated to providing quality, professional and prompt support.Disclaimer:Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice.LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for anyreasonswithout prior notice.

How to Complete KYC in LBank（Web）

AppYou are allowed to reset your account password on the LBank website or App. Note that for security, your account's withdrawal function will be suspended for 24 hours after password reset. Open LBank App and tap [Log in/Register] Tap [Forgot Password?] Choose [Email] or [Phone] to reset your password. Follow tips to complete actions. You may log into your account using the new password once the above actions are successfully done.Note: If your account was registered with an email and you've enabled SMS two - factor authentication, you can reset your password via your phone number. If your account was registered with a phone number and you've enabled email two - factor authentication, you can reset your login password via your email. If the issue persists after following the above steps, please contact online support for handling.*In case of translation discrepancies, the English version prevails. LBank Community Telegram|Twitter|Facebook|Discord|Medium|LinkedIn Download LBank App for iOS and Android  For any assistance, please contact us at our official emailservice@lbank.com. We are dedicated to providing quality, professional and prompt support. Disclaimer:Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice. LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for anyreasonswithout prior notice.

How to Reset Your LBank Account Password？

1. Visit the LBank official website and go to the Copy Trading page; 2. On the Copy Trading page, click on "Become a Lead Trader"; 3. Fill in the application information and click "Apply now" upon completion.  4. After completing all the information, wait for the application to be reviewed.   a. If the application is approved, you will receive an email notification, and you can also check the review result directly on the Copy Trading page.   b. If the application is not approved, you will receive a notification in the "Messages" section under the "Trading" module. 5. Once your copy trader status is approved, you can begin future copy trading.      If you wish to temporarily pause copy trading, go to "Copy Trading" - "Setting" and disable "Futures Order(Futures Lead Trading)".             LBank Community    Telegram|Twitter|Facebook|Discord|Medium|LinkedIn    Download LBank App for iOS and Android        For any assistance, please contact us at our official emailservice@lbank.com. We are dedicated to providing quality, professional and prompt support.     Disclaimer:Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice.     LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for anyreasonswithout prior notice.

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