重置/删除KYC-白底黑图

Reset/Delete KYC

修改KYC-白底黑图

Edit KYC Name

充值不到账-白底黑图

Deposit not received

充值没MEMO-白底黑图

Deposit without MEMO

账户异常-白底黑图

Account abnormal

重置谷歌认证-白底黑图

Reset Google Authenticator

解绑手机号-白底黑图

Unlink phone number

解除绑定邮箱-白底黑图

Unlink email

LBank has now completed the integration of its futures data with TradingView. Users can access real-time LBank futures chart data directly on TradingView, leveraging a wide range of charting tools and technical indicators to support in-depth technical analysis and informed trading decisions.Here’s a quick guide on how to access LBank futures data on TradingView.Step-by-Step GuideWeb1. Go to TradingViewOpen your browser and visit: https://www.tradingview.com.2. Open the Supercharts Interface In the top search bar, select Crypto], then tap [All Sources]. Search for [LBank] on TradingView to access data for all LBank futures trading pairs. Example:To find BTC_USDT: Search for [BTC and select BTCUSDT.P]; Tap [Launch Chart] for details. Tap [See Overview] to access market information.Note: You can select a unique asset to add to your watchlist and track its performance.3. TradingView Supercharts Page Overview                    Name    Function Description          01 K-Line Chart Area    Displays the candlestick price chart of the selected trading pair.          02 Chart &amp; Panel Settings Area    Customize the chart analysis panel and switch between different analysis modes.          03 Watchlist Area    Quickly check the prices of your selected markets; click to switch to that chart.          04 Pair Info Area    Shows the latest price and percentage change of the trading pair currently in view.      App1. Go to TradingView AppOpen the TradingView App, select [Explore], tap [search] at the top right. then enter the page, tap the [Filter]. Note: TradingView App download link 👉https:_/tw.tradingview.com/mobile/2. Open the Supercharts Interface1) Select [Types-Crypto], and filter [LBank] from [Sources].2) You can view all available LBank futures trading pairs on TradingView. For example, to find BTC_USDT: Search for [BTC and select BTCUSDT.P].3) Load the BTC_USDT chart and click on the [K-Line Chart icon to switch to the K-line chart display. Note: You can select a unique asset to add to your watchlist and track its performance.Note:TradingView is a powerful professional tool for technical analysis, featuring a trading interface that reflects price movements through various chart types and analytical tools. It primarily includes candlestick charts, depth charts, technical indicators, drawing tools, and time intervals.*In case of translation discrepancies, the English version prevails. LBank Community Telegram|Twitter|Facebook|Discord|Medium|LinkedIn Download LBank App for iOS and Android For any assistance, please contact us at our official emailservice@lbank.com. We are dedicated to providing quality, professional and prompt support. Disclaimer:Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice. LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for any reasons without prior notice.

How to Access LBank Futures Data on TradingView？

LBank provides Take Profit (TP) and Stop Loss (SL) features to help you automatically close positions at your preset price levels, securing profits or limiting losses. If your TP/SL order didn’t trigger as expected, here are the common reasons and solutions.Common Reasons for TP/SL Not TriggeringIncorrect Trigger Price SetupThe trigger price is the market price at which your TP or SL order activates. It must align with your trade direction and have a reasonable gap from the execution price:Long Position: TP should be above your entry price, SL below it.Short Position: TP should be below your entry price, SL above it.⚠️ Ensure there’s enough buffer between the trigger and execution prices to allow for proper execution.Market Volatility or Low LiquidityIn volatile markets, prices may quickly pass your TP/SL trigger price. If the order book lacks liquidity, your order might not execute at the desired price or at all. For example, if BTC/USDT drops from $10,000 to $9,800, an SL set at $9,900 may not trigger due to insufficient matching orders.Incorrect Price Type SelectionLBank offers two price types for TP/SL:Last Price: The most recent market transaction price.Mark Price: An average price designed to prevent premature order triggers due to short-term price fluctuations.⚠️ If you chose the mark price but the last price hits your trigger, the order won’t activate. Double-check your selected price type please.Trigger Price Too Close to Market PriceLBank requires a minimum distance between the trigger price and the current market price to prevent accidental triggers. If set too close, the system may reject your order. Trading Restrictions or Account IssuesTrading Pair Unavailable: TP/SL orders won’t trigger if the trading pair is under maintenance or suspended.Account Restrictions: Issues like incomplete KYC, insufficient funds, or suspicious activity may restrict your account.Position Already Closed: If your position was closed (e.g., manually, liquidated, or expired), the TP/SL order will be void.How to Fix and Prevent TP/SL IssuesReview Your TP/SL SettingsVerify that the trigger price matches your trade direction.Ensure the trigger price isn’t too close to the current market price.Confirm the price type (latest traded price or mark price) suits your strategy.Go check 👉 How to setup TP/SLMonitor Market ConditionsFor volatile assets, set wider TP/SL ranges to account for price swings.Consider using market orders instead of limit orders to improve execution chances during rapid price changes.Check Order StatusReview your open orders or trading history to confirm the TP/SL order is active.Ensure the trading pair is available and not under maintenance.Go check 👉 How to view history of TP/SL settingTest with a Small PositionBefore trading with larger amounts, use a small position to test if your TP/SL settings work as intended.Contact SupportIf the issue persists, reach out to our support team via live chat or email to submit a ticket with providing details like:Trading pair (e.g., BTC/USDT)Order type (e.g., limit or market)Trigger price and price typeScreenshots of the order or any error messagesBest Practices to Avoid TP/SL IssuesDouble-Check Settings: Always review TP/SL parameters before placing a trade.Stay Informed: Check platform announcements for updates on maintenance or trading restrictions.Use Market Orders for TP/SL: This can help ensure execution in volatile markets.Adjust for Volatility: Set TP/SL ranges based on the asset’s typical price movements.Secure Your Account: Enable Two-Factor Authentication (2FA) to avoid account restrictions.📧 If you’re still having trouble, feel free to reach out service@lbank.com.⚠️ Note: In case of translation discrepancies, the English version prevails. LBank CommunityTelegram | Twitter | Facebook | Discord | Medium | LinkedInDownload LBank App for iOS and AndroidFor any assistance, please contact us at our official email service@lbank.com. We are dedicated to providing quality, professional and prompt support. Disclaimer: Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice. LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for any reasons without prior notice.

Why Didn’t My Take Profit (TP) or Stop Loss (SL) Trigger?

1. What is Fiat Deposit &amp; Exchange?LBank’s fiat deposit and exchange feature provides a fast and convenient way for users to deposit and withdraw fiat currencies. Users can seamlessly exchange fiat currencies with USDT in real-time, enjoying zero-fee online deposits and withdrawals with quick transaction processing.2. Fiat Deposit &amp; Withdraw Visit the LBank official website and click Start] in the upper right corner to log in to your account.Before making a fiat deposit, you must complete KYC verification. For assistance, refer to:https:_/support.lbank.com/hc/en-gb/articles/21519269015193 Click [Buy Crypto &gt; Fiat Deposit] to access the Fiat deposit page.2.1 How to Deposit Fiat? Click [Deposit], enter the amount, and submit the order.Note:      Only USD deposits are currently supported.   Deposit limits: $10 - $10,000 per transaction.    After submitting the order, you will be redirected to the payment page. Log in and complete the payment as instructed. Once payment is confirmed, click [View Transaction History] to check the deposit status.Alternatively, track orders directly in the Fiat Transaction History:https:_/www.lbank.com/fiat/history/all After successful processing, your fiat balance will be available in your [Fiat account.https://www.lbank.com/wallet/otc2.2 How to Withdraw Fiat Currency？ On the fiat deposit/withdrawal page, click Withdraw], enter the amount and the email address linked to your Volet account, then submit.Note:      Only USD deposits are currently supported.   Deposit limits: $1 - $5,000 per transaction.   Ensure you have a registered Volet account. If not, please register first:        https:_/account.volet.com/register    Follow the prompts to complete the verification process and confirm the transaction securely. Once the withdrawal is processed, click [View Transaction History to check the withdrawal details.You can also access your fiat transaction history here:https://www.lbank.com/fiat/history/all3. Fiat-to-Crypto Exchange (Fiat to USDT) Go to Buy Crypto] - [Fiat Deposit ] on the top menu. Click [Fiat-to-Crypto Exchange]. Confirm the direction of the exchange, enter the amount, and the system will automatically calculate the real-time amount to be received. After verifying the amount, click [Exchange].     (A 0.6% transaction fee applies.) Complete the security verification by entering the appropriate code on the confirmation page. You can also review the pre- and post-exchange amounts and the fees here. Once the exchange is successful, click [View Transaction History] to check the transaction status.4. How to View Fiat Transaction History Navigate to [Buy Crypto] - [Fiat Deposit], click [Transaction History] in the top-right corner. You can filter transactions by Deposit_Withdrawal, or Exchange, and use the order status or Date to locate specific records.5. How to Check Fiat Account Balance &amp; Fund History Click [Assets Overview &gt; [Fiat Account] in the upper right corner. The Fiat Account page displays your current fiat balance. You can also access fiat deposit, withdrawal, or exchange options from this page. To view recent transaction records, click [Recent Transactions] on the right side. For detailed records, navigate to [Funding History] - [Fund History]. You can view successful records of fiat deposits, withdrawals, and exchanges.6. FAQ6.1 What is the Daily Limit for Fiat Deposits &amp; Withdrawals?Verified personal accounts have a monthly limit of $299,999 (total deposits and withdrawals combined). The maximum amount per transaction or per day is $49,999.6.2 Why Hasn't My Withdrawal Arrived?For security reasons, large fiat withdrawals may require additional review. Under normal circumstances, funds arrive within 2-5 minutes. You can track your withdrawal status here: https://www.lbank.com/crypto-exchange/history/withdraw If you need assistance, copy your order ID and contact LBank’s customer support. LBank Community Telegram|Twitter|Facebook|Discord|Medium|LinkedIn Download LBank App for iOS and Android  For any assistance, please contact us at our official emailservice@lbank.com. We are dedicated to providing quality, professional and prompt support. Disclaimer:Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice. LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for anyreasonswithout prior notice.

How to Use the Fiat Deposit and Exchange Feature?

The LBank official website supports Web3 wallet access for secure account setup and deposits. Follow these steps to complete the process.Web3 Wallet Login EntryGo visit LBank website👉https://www.lbank.com, tap [Log in].Select Wallet (currently supports MetaMask), tap [Connect] to [Confirm] the connection.Once connected, tap [Register a new account] or [Link an existing account].Reminder:Wallet UID: Each new wallet address connected without logging in generates a unique UID. Switching addresses creates a new UID. Please verify the UID before depositing.Web3 Wallet: Web3 wallet connections are supported only on the LBank website, not on the app. To deposit into an existing account, please log in first by clicking [Log In] at the top right before connecting your wallet.Supported Wallet: LBank supports MetaMask by default.Set Account SecurityAfter registering a new account via Web3 wallet, please go set up and secure your account.Go to [Profile] - [Security].Once entered into [Security Center], kindly complete the setup for [Phone], [Email], [Google Auth], and [Anti-phishing Code].Learn more 👉🏻How to Setup Google Auth in LBank Web?Deposit Funds to LBank Account via Web3 WalletTap [Transfer] at the top right of the homepage.Once the pop-up shows, select your target token to deposit (find your target token from the recommended list below or input directly).Select the Deposit [Network], enter the [Transfer Amount], tap [Transfer In].Review the transaction details.Once confirmed, tap [Confirm the transfer], and click [Confirm] in the Web3 wallet pop-up to approve the transaction.Once successfully executed, the funds will be credited to your Spot Account. View your balance details under [Assets] - [Asset Overview], or go to [Spot Account] to further check the deposited funds.Still Need Help?If you have further questions or cannot resolve the issue, please visit the LBank official website (https://www.lbank.com) or contact our support team at service@lbank.com. We are committed to providing you with a secure and seamless trading experience!⚠️ In case of any translation discrepancies, please refer to the English version.LBank CommunityTelegram|Twitter|Facebook|Discord|Medium|LinkedInDownload LBank App for iOS and AndroidFor any assistance, please contact us at our official emailservice@lbank.com. We are dedicated to providing quality, professional and prompt support.Disclaimer:Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice.LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for anyreasonswithout prior notice.

How to Access LBank via a Web3 Wallet?

Web Go to LBank Website 👉 https://www.lbank.com/ Locate the wallet icon in the menu at the top right and tap [Asset Overview]. Tap [Spot] - [Minor Conversion]. Choose the Token you want to convert to USDT.. Confirm its available amount and the amount of USDT estimated to receive before tapping [Minor Conversion].. Check the USDT conversion amount and confirm by tapping [Minor Conversion]. The system will automatically update the Estimated-to-Received amount 5 seconds before you confirm the order. After completion, you'll be redirected to the Spot page, where you can check the action details in the list on the right. The most recent order will appear at the top of this list.App Tap [Assets] in the LBank App's bottom menu. Tap [Minor Conversion] and review your tokens. Choose the token you plan to convert, confirm the estimated receivable, then tap [Minor Conversion]. The system updates the estimated receivable amount 5 seconds before confirming. Tap [Minor Conversion] again to finalize if the daily limit isn't reached.Note: Each account has a daily limit for minor conversions. Each token has a daily limit for minor conversions.*In case of translation discrepancies, the English version prevails. LBank Community Telegram|Twitter|Facebook|Discord|Medium|LinkedIn Download LBank App for iOS and Android  For any assistance, please contact us at our official emailservice@lbank.com. We are dedicated to providing quality, professional and prompt support. Disclaimer:Digital assets are subject to high market risks and price volatility. The value of your investments may fluctuate, and could even lead to a loss of principal. You are solely responsible for your investment decisions, and LBank is not liable for any losses you may incur. You should invest only in products you are familiar with and understand the risks involved. You should carefully consider your investment experience, financial status, investment objectives, and risk tolerance, and consult an independent financial advisor before any investment. Past performance is not a reliable indicator of future performance. Content on the LBank platform does not include advice or recommendations, and should not be construed as financial advice. LBank reserves the right in its sole discretion to amend or cancel this announcement at any time and for anyreasonswithout prior notice.

How to Proceed Minor Conversion in LBank

Terms of Service

About LBank

Account Security

Account Settings

My Account

Spot Trading

Futures Trading

Copy Trading

Buy Crypto

Trading Guide

Referral Program

Bonus Center

Deposits & Withdrawals

Getting Started

WebLog in to LBank website 👉 https://www.lbank.com.Tap Profile] - [Security].Tap [Phone] - [Setting].Choose your country_region code, enter your phone number.Enter the SMS code sent to your phone, along with your email code and Google Authenticator code (if enabled).Tap [Confirm.AppOpen and log in to your LBank Account.Tap Profile] - [Security].Tap [Phone].Choose your country_region code, enter your phone number, tap [Confirm.Enter the SMS code sent to your phone, along with your email code and Google Authenticator code (if enabled).Tap [Confirm].Still Need Help?If you have further questions or cannot resolve the issue, please visit the LBank official website (https://www.lbank.com) or contact our support team at service@lbank.com. We are committed to providing you with a secure and seamless trading experience!

How to Bind Your Phone Number?

WebLog in to LBank website 👉 https://www.lbank.com.Tap [Profile] icon, select [Security].Go to [My Devices] to view login history.AppOpen and log in to your LBank App.Tap [Profile] icon, select [Security].Go to [My Devices] to view login history.Still Need Help?If you have further questions or cannot resolve the issue, please visit the LBank official website (https://www.lbank.com) or contact our support team at service@lbank.com. We are committed to providing you with a secure and seamless trading experience!⚠️ In case of any inconsistency in translations, the English version shall prevail.LBank CommunityTelegram|Twitter|Facebook|Discord|Medium|LinkedInDownload LBank App for iOS and AndroidTake Action Now Register an account and get up to a $6,000 welcome bonus!Invite others to join and earn a 30% commission!Contact UsFor issues, contact us at service@lbank.com. We offer quality customer service to address your queries promptly.DisclaimerDigital asset trading carries high risks, with price volatility that may lead to loss of principal. Users are solely responsible for investment decisions; LBank is not liable for losses. Understand product risks and invest only in familiar areas; consider seeking advice from a professional financial advisor. LBank&rsquo;s content is not financial advice, and we reserve the right to modify this disclaimer at any time.

How to Check Device Login History?

Reasons for Deposit Delays &amp; SolutionsLBank deposits typically arrive within 30 minutes. However, in certain cases, technical processing may take 24 hours or longer. Below are common reasons for deposit delays and their respective solutions.Verify Deposit InformationBefore contacting customer support, ensure the following details are correct:Deposit Address: Confirm the address is provided by LBank.Required Information: Provide the following for quick verification:Transaction Hash (TxID)Deposit NetworkLBank Deposit AddressDeposited Coin/Token📌Contact customer support at service@lbank.com with the above details for further assistance.🤖Submit a 「Ticket」.Common Reasons for Deposit DelaysCase 1: Non-Automatic Deposits Requiring Manual Processing (Typically 24 Hours)The following deposit types may require manual processing, which usually takes 24 hours:Non-Standard Deposit Types:Multiple transfers within a single transaction hash.Non-standard &ldquo;transfer&rdquo; methods.Assets Consolidated to Public Hot Wallet:Funds sent to LBank&rsquo;s public hot wallet instead of a personal wallet.Below Minimum Deposit Amount:If a single deposit is below the minimum threshold, an additional deposit may be required to meet the minimum for manual distribution.On-Chain Transfers Between LBank Addresses (Solana Chain):Transfers between LBank addresses on the Solana chain using on-chain methods (instead of internal transfers) are not supported and require manual processing.TON Chain Transfers with Zero Forward Amount (Forward TON Amount = 0):These transactions require technical review, taking approximately 24 hours. You will be notified of the outcome.📌Solution: Contact service@lbank.com with transaction details, and our technical team will handle the issue.&mdash;&mdash;&mdash;&mdash;&mdash;Case 2: Insufficient Blockchain Confirmations (Delayed Automatic Processing)If the blockchain network has not reached sufficient confirmation height, deposits may be delayed.📌Solution: Wait for the blockchain to complete confirmations. No additional action is typically needed. If the delay persists, contact customer support with the transaction hash.&mdash;&mdash;&mdash;&mdash;&mdash;Case 3: Incorrect Deposit Address (Requires Verification)If funds are sent to an incorrect LBank address (e.g., depositing one coin to another coin&rsquo;s address), the transaction cannot be processed automatically.📌Solution：Contact customer support with transaction details.Our wallet technical team will verify and provide a resolution within one week (manual processing or rejection).Please wait patiently for the outcome.&mdash;&mdash;&mdash;&mdash;&mdash;Case 4: Unsupported Network or Contract Address (Requires Refund Processing)If funds are sent to an unsupported network or contract address (e.g., a token not listed on LBank), the deposit cannot be processed.📌Solution：A refund to the original address is possible, subject to a 30 USDT fee due to private key handling, labor costs, and risk control. Processing takes approximately one month or more.🏷️Steps：Transfer 30 USDT via LBank&rsquo;s internal transfer function to the account: LBA1D22190. (⚠️ Do not use on-chain transfers, as the fee will not be received.)Contact customer support with a screenshot of the transfer record.&mdash;&mdash;&mdash;&mdash;&mdash;Case 5: Missing or Incorrect Memo Tag (Supports Refund)If a Memo tag is missing or incorrect, funds cannot be credited to your account.📌Solution：A refund to the original address is available, subject to a 10 USDT fee.🏷️Steps：Transfer 10 USDT via LBank&rsquo;s internal transfer function to the account: LBA1D22190. (⚠️ Do not use on-chain transfers, as the fee will not be received.)Contact customer support with a screenshot of the transfer record.Refund processing takes approximately 1&ndash;2 months. Please wait patiently.&mdash;&mdash;&mdash;&mdash;&mdash;Case 6: Deposits to a Contract Address (Non-Recoverable)If funds are sent to a project&rsquo;s contract address (not LBank&rsquo;s deposit address), LBank cannot process or recover them.📌Solution：As the funds are sent to a third-party address, LBank cannot intervene. Contact the relevant project team for assistance.&mdash;&mdash;&mdash;&mdash;&mdash;How to Perform an Internal Transfer?📌For internal transfers (e.g., paying refund fees), please refer to「How to Perform an Internal Transfer?」.Contact Customer SupportFor deposit issues, reach out via:📮Email: service@lbank.com🤖Tap to submit a 「Ticket」.📥Provide: Transaction Hash, Deposit Network, LBank Deposit Address, and Coin/Token details.🤝Our support team is committed to providing professional and prompt assistance.

LBank FAQ: What to Do If Your Deposit Doesn’t Arrive?

📌First transfer needs to be tied to Google Authentication.AppTap 「Assets」 from the bottom menu and navigate to 「Withdraw」, search by keywords or select a cryptocurrency from below Suggested Menu.Once the bottom menu pops up, tap [Internal (Free)].Tap [Transfer Method] to choose how to proceed using 「UID」, 「Mobile#」, or「 Email」.Enter the [UID] and the Withdrawal Amount details.Add a Note if you have an important message to include.Confirm the details and tap [Submit].After submission, complete [Email Verification] and [Google Authentication]. Once verified, your in-site withdrawal request will be processed.WebGo visit and login to your LBank account 👉 https://www.lbank.com/, tap 「My Assets」- 「Spot」.Switch to 「Internal transfer」to choose either using 「UID」,「 Email」, or 「Phone number」 to proceed further..Take「UID」as an example: Enter the 「UID」 and the 「Withdrawal Amount」 ..Add a Note if you have an important message to include or tap 「Confirm」directly.After submission, complete 「Email Verification」 and 「Google Authentication」. Once verified, your in-site withdrawal request will be processed by system.⚠️In case of translation discrepancies, the English version prevails.LBank CommunityTelegram|Twitter|Facebook|Discord|Medium|LinkedInDownload LBank App for iOS and AndroidTake Action Now Register an account and get up to a $6,000 welcome bonus!Invite others to join and earn a 30% commission!Contact UsFor issues, contact us at service@lbank.com. We offer quality customer service to address your queries promptly.DisclaimerDigital asset trading carries high risks, with price volatility that may lead to loss of principal. Users are solely responsible for investment decisions; LBank is not liable for losses. Understand product risks and invest only in familiar areas; consider seeking advice from a professional financial advisor. LBank&rsquo;s content is not financial advice, and we reserve the right to modify this disclaimer at any time.

How to Perform Internal Transfer in LBank?

What is a Bonus Pro?📌The Bonus Pro is an exclusive reward offered by LBank to users participating in designated activities. Compared to regular futures bonuses, it has the following features:Can be claimed and used cumulatively.No restrictions on trading pairs or leverage, offering greater trading flexibility.For experiential use only; cannot be withdrawn, transferred, or used to offset losses, fees, or funding costs.How to Claim the Bonus Pro📌Users can manually claim the Bonus Pro on the activity page after completing designated tasks. The bonus is credited to the futures account immediately upon claiming. Note the following rules:If a regular futures bonus exists in the account, all positions using the regular bonus must be closed, and the regular bonus fully reclaimed, before claiming the Bonus Pro.Regular futures bonuses cannot be claimed while using the Bonus Pro.Claim the bonus before the activity ends, as unclaimed bonuses will expire.Bonus Pro Usage RulesUsage: The Bonus Pro must be combined with personal funds as margin for opening futures positions, with no restrictions on trading pairs or leverage. Multiple bonuses can be used together.Restrictions:Cannot be used to offset losses, fees, or funding costs, nor can it be withdrawn or transferred.Profits generated from the bonus can be freely transferred or withdrawn.Reclamation MechanismIf funds or profits are transferred out of the account, the system will reclaim part or all of the bonus based on the displayed ratio on the transfer page.The bonus is valid for 15 days, after which it will be automatically reclaimed.If account funds are insufficient (Account equity + Unrealized PnL &le; Maintenance Margin + Liquidation Fee), the system will trigger risk control, cancel all pending orders, forcibly close positions using the bonus, and reclaim the bonus.Compliance Requirements: Prohibited activities include multi-account operations, reverse trading, high-frequency arbitrage, or using emulators. Upon detection, LBank will reclaim the bonus, confiscate illicit profits, and may freeze or permanently disable the account.Final Authority: LBank reserves the right to modify, change, or cancel the Bonus Pro activity without prior notice.How to View and Use the Bonus ProHow to View Bonus Pro Issuance Details?On the activity page, tap「Claimed(USDT)」-「Reward History」;Details of 「Reward History」shows on pop-up.How to View Bonus Pro Details?Tap 「My Page」-「My Coupons」;Tap「Trade」to get redirected to the trading page and start to trade.How to Check the Balance of Bonus Pro?Tap「My Assets」-「Futures」;Once balance is confirmed, tap「Trade」to get redirected to the trading page and start to trade.How to Check Usage Records of Bonus Pro?Tap「My Page」-「My Coupon」;Navigate to 「In Use」for details;Tap 「History」for expired records.How to Check the Records of Bonus Pro Receipts &amp; Reclamation?Tap「My Asstes」-「Futures」;View details from「Recent Transactions&gt;」.How to Use the Bonus Pro?📌After completing designated activity tasks, users can claim the Bonus Pro, combine it with personal funds for opening futures positions, and freely transfer or withdraw profits.Example Scenario： Below is an example of using the Bonus Pro：Trading PairBTC/USDTBonus Pro50 USDTAccount Equity100 USDTAvailable Funds150 USDT (100 USDT equity + 50 USDT bonus)Position OpeningUse 150 USDT to open a position, no pair/leverage restrictionsRisk Control TriggerAccount Equity + Unrealized PnL &le; Maintenance Margin + Liquidation FeeOutcomeIf risk control is triggered, all pending orders are canceled, positions using the bonus are forcibly closed, the 50 USDT bonus is reclaimed, and only remaining equity is retained.Why Does Position Opening Fail?📌The Bonus Pro must be used with personal funds, and the account equity must meet the minimum maintenance requirement: Real Available Equity &gt; Maintenance Margin + Opening Fee + Liquidation FeeCalculation Formula📌 If prompted with "Insufficient Available Equity," calculate the required transfer amount as follows:Transfer Amount = (Maintenance Margin + Opening Fee + Liquidation Fee - Real Available Equity) &times; 1.05Maintenance Margin = Order Price &times; Position Size &times; Maintenance Margin Rate - Maintenance Margin DeductionOpening Fee = Order Price &times; Opening Quantity &times; Contract Fee RateLiquidation Fee = Order Price &times; Opening Quantity &times; Liquidation Fee RateReal Available Equity = Current Equity + Unrealized PnL After Order備註：Refer to「Fee Schedule」for details;The system reserves a 5% buffer for price fluctuations. Transfer slightly more equity to reduce liquidation risk.Calculation ExampleTrading PairBTC/USDTMark Price110,000 USDTOrder Price110,010 USDTOpening Quantity0.1 BTCLeverage100xReal Equity10 USDTMaintenance Margin Rate0.25%Maintenance Margin Deduction0 USDTFutures Fee Rate0.06% (Taker)Liquidation Fee Rate0.06%Position DirectionLongCalculated ResultMaintenance Margin = 110,010 &times; 0.1 &times; 0.0025 = 27.5025 USDTOpening Fee = 110,010 &times; 0.1 &times; 0.0006 = 6.6006 USDTLiquidation Fee = 110,010 &times; 0.1 &times; 0.0006 = 6.6006 USDTUnrealized PnL After Order = (110,000 - 110,010) &times; 0.1 = -1 USDTReal Available Equity = 10 + (-1) = 9 USDTRequired Transfer Amount = (27.5025 + 6.6006 + 6.6006 - 9) &times; 1.05 = 33.29 USDT (rounded to two decimals)Participating in Newbie Activities While Holding a Bonus Pro📌While using the Bonus Pro, users cannot claim regular bonuses or newbie activity rewards. Newbie rewards will be issued after the Bonus Pro expires.Why Was the Bonus Pro Reclaimed?The bonus may be reclaimed due to:Expiration after 15 days.Transfer of equity or profits out of the account.Insufficient account funds (Account Equity +Unrealized PnL &le; Maintenance Margin + Liquidation Fee).Detection of prohibited activities (e.g., multi-account operations, reverse trading).

Futures Trading: Bonus Pro User Guide

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